Privacy Policy

1. Information We Collect

We collect information in three ways: information you provide to us directly, information collected automatically when you visit the Site, and information from third parties.

Information You Provide

When you submit an event inquiry, request a venue tour, sign up for emails, or otherwise contact us, you may provide:

• Name, email address, and phone number
• Event type, estimated guest count, and approximate event date
• Venue or package of interest
• Any additional details you choose to include in a message to us

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, including:

• IP address, device type, browser type, and operating system
• Pages visited, time spent, referring website, and click patterns
• Approximate location based on IP address
• Cookies and similar tracking technologies (see "Cookies" below)

Information From Third Parties

We may receive information from third-party platforms when you interact with our content on those platforms (such as social media services, advertising platforms, or third-party booking and review services).

2. How We Use Your Information

We use the information we collect to:

• Respond to your event inquiries, schedule tours, and provide quotes and proposals
• Plan, coordinate, and execute events you book with one of our venues
• Send you transactional communications (confirmations, scheduling updates, contracts)
• Send you marketing emails about Top Flight venues, events, and promotions, where permitted by law (you may unsubscribe at any time)
• Operate, maintain, analyze, and improve the Site and our services
• Detect, prevent, and address security issues and fraudulent activity
• Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Our Venues and Affiliates

When you inquire about a specific venue (Gatsby on the Ocean, Windamere, Pearl Catering, or Tiki Joe's), we share your inquiry with that venue's hospitality team so they can respond to you.

With Service Providers

We share information with vendors who help us operate our business, including email and CRM platforms, analytics providers, hosting providers, payment processors, marketing platforms, and event-planning software. These vendors are permitted to use your information only to provide services to us.

For Legal Reasons

We may disclose information if required by law, subpoena, or other legal process, or if we reasonably believe disclosure is necessary to protect our rights, your safety, or the safety of others.

In a Business Transaction

If Top Flight is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

The Site uses cookies and similar technologies (such as web beacons, pixels, and local storage) to operate the Site, remember your preferences, analyze traffic, and deliver targeted advertising.

We use:

• Essential cookies required for the Site to function
• Analytics cookies (such as Google Analytics) to understand how visitors use the Site
• Marketing cookies to deliver and measure advertising on this Site and on other platforms (such as Meta and Google)

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use parts of the Site.

5. Third-Party Links and Services

The Site may contain links to third-party websites and services that operate independently of Top Flight, including the individual websites of our venues. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before submitting information to them.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. Data Retention

We retain your information for as long as needed to fulfill the purposes described in this Policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Retention periods vary based on the type of information and how it is used.

8. Your Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications (use the unsubscribe link in any marketing email, or contact us)
• The right to opt out of certain cookie-based advertising

To exercise any of these rights, contact us using the information below. We will respond to your request within the timeframe required by applicable law.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it. If you believe we may have information about a child under 13, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through the Site or by other means. Your continued use of the Site after any update constitutes your acceptance of the revised Policy.